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Return Policy

1. Are Returns Accepted:

  • Yes, we accept returns for new unused items in original packaging. Customized (printed) items can be returned only if there is a printing error.
  • Returns are accepted from Canada only.

2. How long after delivery can an Item be returned:

  • Items can be returned 30 days from delivery date.

3. How can a Customer Return an Item:

  • In Store or by mail to the below address

1734 Orangebrook Court, Unit 2
Pickering, Ontario
L1W 3G8

4. Product Condition of Returned Item:

  • All items must be returned in New condition

5. How will customer get return label:

  • Contact our office at 905-420-6578 or by email to
  • You will be issued an RMA # which should then be written on the box of the item or items you are returning.
  • If the return is due to our error (wrong product shipped, defective product) we will arrange and pay for the return shipping.
  • If the customer is returning the product due to change of mind or purchased in error, it will be the customers responsibility to arrange the shipping, including the cost of the shipment to return the product.

6. Is there a Re-stocking fee?

  • Yes, a restocking fee will apply if the customer has ordered the wrong product. The fee will be $10 or 15% of the order, whichever is greater. All fees are in Canadian dollars.

7. Refused Orders:

  • If an order has shipped and is refused by the customer, a 15% restocking fee or a $10.00 fee (whichever is greater) and all the shipping charges incurred from this order will be charged to the customer and deducted from the refund of the order.